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FAQ - Diamond Black Exteriors - DBX Wraps

Frequently Asked Questions

What is a vehicle wrap?

A vehicle consists of a design which is developed by our staff of designers, then printed on special vinyl wrap and laminated, and finally installed or “wrapped” on a vehicle.  The wrap is applied directly to the vehicle.  The application is so precise it is often mistaken for a custom paint job.

What is Matte Wrap?

Matte wraps are generally refered to matte finish vinyl wraps. Matte is also referred to flat finish, non-grare, semi-gloss and satin.

What is colors do you have in matte finish?

Generally black and white are the only colors produced in matte from manufacturer, but any color can be converted to matte finish just by laminating it with clear matte lamination.

What types of vinyl do you use to give the car matte finish look?

We only use high quality cast vinyl made by ORACAL, 3M, AVERY and HEXIS.

How is a wrap designed?

We have number of designers specialize in vehicle wrap design.  They work with the client throughout the process to ensure that the message conveyed in the design accurately and appropriately reflects that of the company, product or person.   Final proofs are always reviewed prior to printing the job, then we wrap the car in-house.S.

How do you wrap a vehicle?

Our installers are put through a rigorous apprentice program before they are given the title of expert installer.  Once they have reached this level, they are capable of handling the most intricate design wrap installations.  The vinyl material is accurately laid out and applied to the vehicle – the actual process is extremely precise, requires a lot of experience and is difficult to explain in writing.

Where do you wrap the vehicle?

DBX  does  onsite installations in our location in North Hollywood.

What if the vehicle is too far or can’t be moved?

Our installers will travel to any location in the US, Europe and around the world. No job is too big for us.

Can a wrap be removed?

Yes.  The wrap can be removed. However, attempting to remove it yourself may cause damage to your paint. We suggest having DBX remove your vehicle wrap as our installation experts are best equipped this task.

Will the wrap damage my paint?

No. A vehicle wrap,  when applied and removed correctly, does not damage your car’s OEM paint.  In fact, it protects it.

Is there a guarantee/warranty on the wrap?

Yes. Our Warranty doesn’t just cover the material, it also covers the workmanship.

When does warranty void?

When the vehicle is wrapped using a material brought by the customer and/or Customer declines dismantling of the vehicle for a proper wrap.

What if the wrap is completed and customer is not happy with the results?

DBX will remove the wrap and issue a full refund upon a prior agreement noted during the sale.

Do you wrap anything other than vehicles?

Yes. We have wrapped boats, jet skis, motorcycles, buildings, storefronts, tradeshow walls, appliance and more.

How long is the guarantee?

Depending on the material used it varies form 2-5 years. Our wraps will normally outlast the vehicle as long as you’re careful about high pressure washing.

Will you wrap a leased vehicle?

Yes. Since a wrap can be removed without damaging a vehicle, there are no restrictions against wrapping a leased vehicle.  Intact it will protect it from scratches

How do I care for my wrap?

It is best to hand wash your wrapped vehicle. In general, avoid power washing and drive-thru car washes. Brushing windows and the use of a rear defroster will cause no damage to your window wrap.

How long does it take to wrap a vehicle?

Our wraps are typically completed in 1-2 days, depending on the size of the vehicle and intricacy of the wrap.  Time estimates are given to our customers prior to beginning the installation process.

Do you wrap anything other than vehicles?

Yes. We have wrapped boats, jet skis, motorcycles, buildings, storefronts, tradeshow walls, appliance and more.